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Payment and Delivery Information

Payment

 

We accept payments through Paypal. This does not mean that you have to have a Paypal Account. You may pay by credit card or debit card. We currently only accept orders through our online shop. We do not accept cheques, postal orders or phone orders. Contact us for special circumstances.

 

 

Delivery Information

 

We aim to process your order as soon as we can. We use Royal Mail 2nd class unless requested otherwise. You should receive your parcel within 4 to 10 days. Please make sure someone is home to receive it. If no-one is home the postman should leave you a slip informing you where the parcel is to be collected from. If you do not receive it within 10 days please contact your local post office. 

 

The postage cost is £3.50 to the UK only.

 

If you want to order from abroad please contact us for international shipping prices. Please note that we will not be responsible for paying the customs tax added to international orders by the destination country. It is your responsibility to find out about extra costs.

 

 

Return of Goods

 

Customer satisfaction is important to us. If you have received your order and are not 100% happy with it, please return it to us unopened and undamaged within 7 days of receiving your order. Only return goods after informing us. We will give you the return address upon request. You will be refunded the amount of the order minus delivery costs as soon as we receive and inspect your order. We must receive the goods with the original invoice and in good condition before we refund your account.